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FYI
To Whom It May Concern
Howard
G. Kirtley
RR
DOB:
09-07-1943
We
were in St. Mary’s Hospital from 07:00 PM Tuesday 11-29-11 thru 05:00 PM Friday 12-02-11.
On
Thursday 12-01-11 our Hemoglobin count was down to 5. We were given 3 units of
blood in the evening hours of Thursday 12-01-11 then another unit of blood in
the morning hours of Friday
12-02-11
and we were discharged from the hospital that same day.
We
were going to do a out patient Colonoscopy
and Gastroscopy with Dr Mark Subik at
We
came back to St Mary’s Hospital ( out patient ) on Dr Mark Subik’s orders on
Saturday 12-10-11 and got 2 more units of blood making it a total of 6 units in
all.
We were scheduled for a Colonoscopy
and Gastroscopy on
Monday
12-12-11 at 07:30 AM.
We arrived at
At 8:15 AM we were ( informed by the receptionist )
that it would be at least 10:30 AM or some time later in the day ( if ever )
before the procedure would take place. Also to add more wait time for me, the
lady said that there were 2 people ahead of me.
How could 2 people be ahead of me when my
appointment was at 7:30 AM ?
And can you believe this........
We were asked if we wanted to reschedule the
Colonoscopy and Gastroscopy.
That would be another 36 hour ordeal of no food, 11
DulcoLax Tablets and 8 doses of MiraLax.
I have never been so completely dumbfounded and
speechless. ( I was so…… tired )
Dr Subik never made an appearance of anykind to
explain anything about the delay or what was the cause or how long it would be.
“NOTHING”
My wife and I left with no intention of ever going
back to
The next day, Tuesday 12-13-2011 I went to HIMG and got an appointment with Family Practice Doctor Stephen L. Sebert, MD.
Dr. Sebert is now my Doctor of record. Dr. Sebert then referred me to Dr, Matthew A. Rohrbach ( Gastroenterology )
for a Colonoscopy and Gastroscopy.
We got an appointment with Dr Rohrbach (on Tuesday 01-17-2012) to get the Colonoscopy and Gastroscopy performed. Our appointment was
at 08:45am. At 08:40am I was called into the procedure room for the Colonoscopy and Gastroscopy to be performed. At 10:04am my wife and I
were pulling out of HIMG's parking lot going home. That is only 1 hour & 24 minutes to get a Colonoscopy and Gastroscopy over and done with
and be pulling out of the parking lot.
NOW THAT'S THE WAY TO DO BUSINESS.
We are 100% satisfied with Dr. Stephen L. Sebert MD, Dr. Matthew A. Rohrbach MD, David George PA-C and all the staff at HIMG.
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